For many people, men & women, the bond with a hair stylist is the most important “service” relationship of their lives. This relationship may stand the tests of time, lasting longer than friendships, jobs and even marriages.
You see them before (and after) big events & important times in your lives: weddings, new careers, births of babies, graduations, etc, etc. They see you through the bumps in the roads including break ups, funerals, losses of pets, and again, etc, etc.
They become your closest friend without the ties. They see you at your worst and at your best. They make you feel better on the inside and out. You are in 100% infull contact with your hair stylist.
The two main people you tell all your secrets to is your bar tender and hair dresser.
As a hair dresser, I appreciate the fact that my clients open up to me, and I to them. It builds rapport and trust.
With trust, my clients are not only able to be honest about their lives but also honest with what they want to achieve with their looks.
What you feel on the inside will exude on the outside. I know that if my clients are having a bad day to spend a little extra time with the head massage and offer special styling at the end of the service. I don’t care if they are just going home to clean. They will clean up toys and do dishes looking like a super model. And guarenteed they feel even the smallest bit better on the inside.
With trust, my client’s expect me to give them my best professional opinion or ideas. They are then able to sit in my chair and actually relax. At home and work, they make all the decisions. Within the salon, they can be sure I will make the best decision for them and they will be comfortable with the results.
It’s all about the experience. And excellence in service should be the way of life of a hairstylist.
And women, find a stylist that you “connect” with.
Happy being happy in and behind the chair!